Herd

Herd is where a web agency shares early project work with its clients: research, sitemaps and wireframes. Clients read it, comment on it and sign off the parts they're happy with.

How it works

Each client project gets its own private site at its own address under app.herd.is. Nothing on it is public. The agency decides who can open it, by email address or by the client's email domain.

A client opens their project's address, enters their email address and is sent a link to sign in. Once in, they can leave comments and questions on any part of a page, and formally sign off pages when asked to. The agency sees that feedback and replies to it.

Who uses it

Agency staff, and the clients they have given access to. There is no public sign-up, and nobody can add themselves.

The email Herd sends

Herd sends one kind of email: a sign-in link.

• It is only sent when someone enters their own email address on a Herd sign-in page and asks for a link.
• It only goes to an address the agency has already given access to. A request from any other address sends nothing.
• The link works once and expires after 15 minutes.
• Requests are limited for each address and each visitor, so the form can't be used to send someone a pile of email.

Herd sends no newsletters, no marketing and no notifications. It has no mailing lists, and no addresses are bought, rented or imported.

If a message bounces, or someone tells us they didn't want one, we stop sending to that address and remove its access.

What Herd keeps

For each person: their email address, their name if they give one, when they signed in, and the comments and sign-offs they make. It is used to run the service and is not shared or sold.

Stopping email or removing access

A sign-in link is only ever sent in answer to a request, so not asking for one stops the email. To have your access removed altogether, speak to the agency you're working with or write to app@herd.is.